{"id":6295,"date":"2025-08-21T20:53:59","date_gmt":"2025-08-21T20:53:59","guid":{"rendered":"https:\/\/aquaflask.cz\/?page_id=6295"},"modified":"2025-12-02T18:15:32","modified_gmt":"2025-12-02T17:15:32","slug":"vraceni-a-reklamace","status":"publish","type":"page","link":"https:\/\/aquaflask.cz\/hu\/vraceni-a-reklamace\/","title":{"rendered":"Visszak\u00fcld\u00e9s \u00e9s reklam\u00e1ci\u00f3"},"content":{"rendered":"
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(CZ) Vr\u00e1cen\u00ed zbo\u017e\u00ed a Reklamace<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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(English version further down)<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Chcete zbo\u017e\u00ed vr\u00e1tit?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Jako spot\u0159ebitel m\u00e1to pr\u00e1vo odstoupit od smlouvy ve lh\u016ft\u011b 14 dn\u00ed ode dne p\u0159evzet\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu.
<\/strong><\/p>

  1. Vypl\u0148te vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy*: ke sta\u017een\u00ed ZDE<\/a><\/li>
  2. Zbo\u017e\u00ed, spolu s vypln\u011bn\u00fdm formul\u00e1\u0159em, za\u0161lete na adresu: AQUAFLASK, Slovinsk\u00e1 751\/9, Praha 10100, \u010cesk\u00e1 republika
    <\/strong>Formul\u00e1\u0159 m\u016f\u017ee b\u00fdt odesl\u00e1n tak\u00e9 elektronicky na email: hello@aquaflask.cz

    -> Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno kompletn\u00ed, v p\u016fvodn\u00edm stavu, nesm\u00ed jevit zn\u00e1mky opot\u0159eben\u00ed a pou\u017e\u00edv\u00e1n\u00ed.
    -> Formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy mus\u00ed b\u00fdt \u0159\u00e1dn\u011b vypln\u011bn\u00fd.
    -> Pokud bude zbo\u017e\u00ed zasl\u00e1no prod\u00e1vaj\u00edc\u00edmu na dob\u00edrku, z\u00e1silka nebude p\u0159ijata. N\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed nese v\u00fdlu\u010dn\u011b kupuj\u00edc\u00ed.<\/p><\/li>

  3. Pen\u00edze V\u00e1m vr\u00e1t\u00edme bankovn\u00edm p\u0159evodem co nejrychleji, nejd\u00e9le do 14 dn\u016f.

    * Spot\u0159ebitel m\u016f\u017ee odstoupit od smlouvy tak\u00e9 jak\u00fdmkoli jednozna\u010dn\u00fdm prohl\u00e1\u0161en\u00edm v\u016f\u010di prod\u00e1vaj\u00edc\u00edmu.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Chcete reklamovat zbo\u017e\u00ed?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Jako spot\u0159ebitel m\u00e1te pr\u00e1vo reklamovat zbo\u017e\u00ed ve lh\u016ft\u011b dvou let ode dne p\u0159evzet\u00ed zbo\u017e\u00ed.<\/strong><\/p>

    1. Vypl\u0148te reklama\u010dn\u00ed formul\u00e1\u0159: ke sta\u017een\u00ed ZDE<\/a><\/li>
    2. Vadn\u00e9 zbo\u017e\u00ed, spolu s\u00a0reklama\u010dn\u00edm formul\u00e1\u0159em, za\u0161lete na adresu: AQUAFLASK, Slovinsk\u00e1 751\/9, Praha 10100, \u010cesk\u00e1 republika
      <\/strong>Formul\u00e1\u0159 m\u016f\u017ee b\u00fdt odesl\u00e1n tak\u00e9 elektronicky na email: hello@aquaflask.cz<\/li>
    3. Reklamaci vy\u0159\u00edd\u00edme a informujeme V\u00e1s do 30 dn\u016f od uplatn\u011bn\u00ed reklamace.

      \u00a0<\/p><\/li><\/ol>

      Dal\u0161\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho z\u00a0uzav\u0159en\u00e9 kupn\u00ed smlouvy jsou stanoveny v\u00a0obchodn\u00edch podm\u00ednk\u00e1ch prod\u00e1vaj\u00edc\u00edho.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      (EN) Returns and Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Do you want to return the goods?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      As a consumer, you have the right to withdraw from the contract within 14 days from the date of receipt of the goods without giving a reason.<\/strong><\/p>

      1. Fill out the sample withdrawal form*: download HERE<\/a><\/li>
      2. Send the goods, together with the completed form, to the following address: AQUAFLASK, Slovinsk\u00e1 751\/9, Prague 10100, Czech Republic<\/strong>
        The form can also be sent electronically to the email: hello@aquaflask.cz
        -> The goods must be returned complete, in their original condition, and must not show signs of wear and tear or use.
        -> The withdrawal form must be properly completed.
        -> If the goods are sent to the seller on delivery, the shipment will not be accepted. The costs associated with returning the goods are borne exclusively by the buyer.<\/li>
      3. We will return the money to you by bank transfer as quickly as possible, no later than 14 days.
        * The consumer can also withdraw from the contract by any clear statement to the seller.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Do you want to make a complaint about the goods?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        As a consumer, you have the right to make a complaint about the goods within two years from the date of receipt of the goods..<\/strong><\/p>

        1. Fill out the complaint form: download HERE<\/a><\/span><\/li>
        2. Send the defective goods, together with the complaint form, to the following address: AQUAFLASK, Slovinsk\u00e1 751\/9, Prague 10100, Czech Republic<\/strong>
          The form can also be sent electronically to the email address: hello@aquaflask.cz<\/span><\/li>
        3. We will handle the complaint and inform you within 30 days of submitting the complaint.Dal\u0161\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho z uzav\u0159en\u00e9 kupn\u00ed smlouvy jsou stanoveny v obchodn\u00edch podm\u00ednk\u00e1ch prod\u00e1vaj\u00edc\u00edho.<\/span><\/li><\/ol>

          Other rights and obligations of the seller and the buyer from the concluded purchase contract are set out in the seller’s terms and conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          (CZ) Vr\u00e1cen\u00ed zbo\u017e\u00ed a Reklamace (English version further down) Chcete zbo\u017e\u00ed vr\u00e1tit? Jako spot\u0159ebitel m\u00e1to pr\u00e1vo odstoupit od smlouvy ve lh\u016ft\u011b 14 dn\u00ed ode dne p\u0159evzet\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu. Vypl\u0148te vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy*: ke sta\u017een\u00ed ZDE Zbo\u017e\u00ed, spolu s vypln\u011bn\u00fdm formul\u00e1\u0159em, za\u0161lete na adresu: AQUAFLASK, Slovinsk\u00e1 751\/9, Praha 10100, \u010cesk\u00e1 republikaFormul\u00e1\u0159 […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6295","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/pages\/6295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/comments?post=6295"}],"version-history":[{"count":9,"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/pages\/6295\/revisions"}],"predecessor-version":[{"id":8187,"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/pages\/6295\/revisions\/8187"}],"wp:attachment":[{"href":"https:\/\/aquaflask.cz\/hu\/wp-json\/wp\/v2\/media?parent=6295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}